Legal Document

bdt11 Terms and Conditions

Please read these terms and conditions carefully before using the bdt11 platform. By accessing the site, you agree to all of these terms.

Last Updated: January 2026
Important Notice: These terms and conditions form a legally binding agreement. By using the bdt11 platform, you agree to all of these terms. You must be 21 years of age or older.

1 General Provisions

These terms and conditions ("Terms") represent an agreement in effect between bdt11 ("Platform", "we", "our") and any user of the platform ("you", "member"). bdt11 is a safe and reliable online gaming and sports betting platform for players in Bangladesh.

Reading and agreeing to these terms is mandatory. If you do not agree to any term, please refrain from using the platform. Our Privacy Policy and Responsible Gaming policy are also considered part of these terms.

  • These terms may be updated from time to time.
  • The latest version will always be published on this page.
  • In the event of any dispute, bdt11's decision will be considered final.
  • These terms operate according to Bangladesh Standard Time (BST, UTC+6).

2 Account Registration and Eligibility

2.1 Age and Eligibility Requirements

To open an account on bdt11 and use gaming services, you must meet the following requirements:

  • You must be at least 21 years of age or older.
  • You must open an account on your own behalf — not for a third party.
  • One person may hold only one account.
  • All information provided at registration must be true and accurate.

2.2 Identity Verification (KYC)

bdt11 reserves the right to verify your identity at any time. We may request any of the following documents:

  • A copy of your National ID (NID) or passport.
  • Documentation for the payment method used.
  • Any valid document as proof of address.

Withdrawals may be placed on hold until verification is complete. Providing false information will result in permanent account closure and the balance may be forfeited.

2.3 Account Security

You are solely responsible for keeping your account password and login details completely confidential. If you suspect any unauthorized access, notify our support immediately.

3 Deposit and Withdrawal Policy

bdt11 supports transactions through Bangladesh's major mobile banking and payment services. All transactions are conducted in Bangladeshi Taka (BDT).

Item Deposit Withdrawal
Minimum Amount ৳100 ৳1,000
Processing Time Instant 5-30 minutes
Payment Method bKash, Nagad, Rocket, Upay

3.1 Deposit Rules

  • The minimum deposit amount for each payment method is ৳100.
  • Deposit transactions are generally credited to the account instantly.
  • Only use a payment account registered in your own name.
  • Third-party payments will not be accepted and suspicious transactions will be investigated.

3.2 Withdrawal Rules

  • The minimum withdrawal amount is ৳1,000.
  • Withdrawals are generally processed within 5 to 30 minutes.
  • Account verification must be completed before making a withdrawal.
  • Withdrawals may be restricted if bonus wagering requirements have not been met.
  • Withdrawals will only be made to the same payment method used for the deposit.
bdt11 follows anti-fraud and anti-money laundering policies. We reserve the right to temporarily hold any suspicious transaction for investigation.

4 Bonuses and Promotional Offers

4.1 Welcome Bonus

New members will receive a 200% welcome bonus on their first deposit, up to a maximum of ৳10,000. The following conditions apply to receive this bonus:

  • The wagering requirement for the bonus is 15 times (15x).
  • The welcome bonus applies to the first deposit only.
  • After claiming the bonus, wagering must be completed within the specified time limit.
  • Bonus balance is calculated separately from cash balance.

4.2 General Bonus Policy

  • Specific terms and conditions apply separately to each bonus offer.
  • Multiple bonuses cannot be used together unless stated otherwise.
  • bdt11 reserves the right to modify or cancel any bonus offer.
  • In disputes related to offers, bdt11's decision is final.
  • Any attempt to abuse or manipulate bonuses will result in account termination.

4.3 VIP Program

bdt11's VIP program has five tiers. Weekly cashback benefits are available at each tier:

  • Bronze — up to 0.2% weekly cashback.
  • Silver — up to 0.5% weekly cashback.
  • Gold — up to 0.7% weekly cashback.
  • Platinum — up to 1.0% weekly cashback.
  • Diamond — up to 1.2% weekly cashback.

Progression through VIP tiers depends on your regular gaming activity. Contact our live chat for more details.

5 Gaming Rules

5.1 Fair Play Policy

bdt11 operates on a fair play policy. The outcome of all games is determined impartially through Random Number Generator (RNG) technology. No player is given any special advantage.

  • Any attempt to manipulate or exploit vulnerabilities in the software is strictly prohibited.
  • The use of automated betting software or bots is prohibited.
  • Attempting to gain an advantage using multiple accounts is prohibited.
  • Collusion (conspiring with other players) is strictly prohibited.

5.2 Technical Issues

If a game remains incomplete due to a network disconnection or technical issue, the situation will be resolved according to server data. In such cases, bdt11's decision is final.

If an error occurs on a gaming provider's server, the result will be determined according to the provider's records. bdt11 is not responsible for internet connectivity issues.

6 Security and Privacy

bdt11 places the highest importance on protecting your personal and financial information. We keep all data secure using SSL encryption technology.

  • Your personal information is not sold or transferred to third parties.
  • Payment information is stored in encrypted form.
  • Information may be provided to authorities in cases of legal obligation.
  • For more details, please visit our Privacy Policy page.

7 Responsible Gaming

bdt11 believes in responsible gaming. We want our platform to remain a source of entertainment for you — not a cause of addiction or financial hardship.

7.1 Self-Control Tools

  • You can set your own deposit limits at any time.
  • Requests for a temporary break or Self-Exclusion can be made.
  • Contact support to request a cooling-off period.

7.2 Signs of Problem Gaming

If you feel that gaming is having a negative impact on your life, relationships, or financial situation, please seek help immediately. Visit our Responsible Gaming page for detailed guidance and support.

Gaming is for entertainment — not investment. Only wager an amount that, if lost, will not cause problems in your daily life.

8 Account Suspension and Closure

bdt11 reserves the right to temporarily suspend or permanently close an account without prior notice for any of the following reasons:

  • Providing false or incorrect information.
  • Operating multiple accounts.
  • Fraud, manipulation, or bonus abuse.
  • Suspicion of money laundering or illegal activity.
  • Abusive behavior toward other members or staff.
  • Violation of any clause of these terms.

If an account is closed, the legitimate balance (excluding bonuses) may be paid out after the investigation is complete. In cases of fraud, the entire balance may be forfeited.

9 Limitation of Liability

bdt11 accepts no liability for the following:

  • Loss of a game or bet due to internet disconnection.
  • Losses caused by issues with third-party software or devices.
  • Unexpected technical errors or temporary unavailability due to server maintenance.
  • Loss caused by unauthorized access to your account, unless it is due to our fault.
  • Delays caused by issues with the payment provider's system.

In the event of any technical error, bdt11 will try to resolve it as quickly as possible. If you experience any issues, please contact our 24/7 live chat support.

10 Terms & Conditions Changes

bdt11 reserves the right to change, amend, or update these terms and conditions at any time. By accessing the site after any changes, you will be considered to have automatically agreed to the new terms and conditions.

  • For significant changes, a notice will be sent to your registered email or posted on the site.
  • The latest version will always be available on this page.
  • Visit this page regularly to stay informed about updates.

11 Contact

If you have any questions or complaints regarding these terms and conditions, please contact us. Our support team is available 24 hours a day, 7 days a week, according to Bangladesh Standard Time (BST).

Contact Support

Our 24/7 live chat support is here for you with any questions or issues.

Email: [email protected]  |  Support: 24/7 Live Chat (in Bengali)